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Terms & Conditions

At Water Bottles Online we pride ourselves on quality and customer service.

In order to do that each and every time certain procedures along with trading terms and conditions have been established.

We have endeavored to keep this simple and uncomplicated.

The following is an outline of how the system works explaining what we do and what we ask of you and what you can expect from us.

Further down the page you will find the terms and conditions.

This will give you an understanding of what will happen once you place an order with Water Bottles Online .

Checking the Water Bottle Online terms and conditions
Link to the testimonial page

Procedures

You have decided to order coolers from Water Bottles Online - congratulations and thank you. Here is what happens next.

  1. The first thing that occurs is the creation of a comprehensive work order. This contains all relevant client details, financial details, job description, art requirements and based on the information supplied by you on your order form.
  2. Your order is then recorded, your artwork finalised, the final print proof prepared along with an invoice which is all then sent to you with detailed instructions on how to proceed.
  3. Once your approval email has been received and your payment made to our account your order will be placed into our production system. We will acknowledge this to you by email.
  4. Once your coolers have been dispatched we will inform you by email. We will also request from you an acknowledgment of having received your coolers so while not something you have to do it helps us greatly if you could.

Terms & Conditions

Water Bottles Online terms and conditions are as follows ....

  1. All costs to be paid in full with the acceptance of our approval email unless otherwise arranged. No production will begin until all invoiced costs are paid in full.
  2. All freight costs to be paid in full as invoiced. All efforts will be made by Water Bottles Online to send goods via the cheapest and most efficient method possible.
  3. All care will be taken to ensure print colours will match any PMS numbers or samples provided. However due to the colour and nature of the various materials used, it is often impossible to obtain a 100% match. All materials print differently and if your logo is being applied to two different products variations may occur. Fabric and bottle colour can also vary from batch to batch and as such Water Bottles Online will not be responsible for these or any of the above situations.
  4. No verbal orders will be accepted. All orders must be in writing and either mailed or e-mailed.
  5. No verbal changes will be accepted. All changes must be written and either mailed or e-mailed.
  6. Upon approving the visual presentation (art proof) of your order and sending the approval email declaration you will be committing to the purchase of the goods described in accordance with such approvals and your order placed with us. It is therefore important that you carefully review the visual representation (art proof) and tell us of any changes required. Water Bottles Online will not be responsible in the event that you make a mistake, change your mind or fail to recognise an error and in respect to any approvals given you must make full payment as invoiced for all goods supplied in accordance with such approvals . This also applies to any order which is part way through the production process.
  7. This order WILL NOT PROCEED unless the authorisation/declaration has been emailed and the full payment has been made.
  8. It is always understood that by returning to Water Bottles Online a signed approval form or emailed alternative declaration that you have read, understood, accepted and have agreed to abide by all of these conditions one thru eight.

Amended 26/9/15

Water Bottles Online Information & Stuff

How do I go about organising this?

Easy - Just fill out the quote request form, supply all the required details, attach your art work if you have some or give us a detailed description of your requirements and we will get back to you with a quote and an obligation free visual presentation.

Waterbottles Online 100% quality and service guarentee

Our Guarantee To You

We want you to know before you buy your water bottles about our famous 100% Price and Quality Guarantee.

Simply put it means that if in the unlikely event your water bottles have been manufactured incorrectly we will completely replace your order and that in purchasing form us your water bottles will be the best value for money on like product available.