Frequently Asked Questions

At Water Bottles Online we realise that not all of your questions or concerns will be addressed on the pages of the this web site.

This FAQ's and Help page is an evolving and continuing work with updates being added when necessary.

The information presented here has been collated as a result of the many years of dealing with clients and their quest for more information.

If the answer to your question is not found here please do not hesitate to email us, contact us by using the contact form or call us directly on 0497 111 243.


Water bottles printed in all colours
Link to the testimonial page

Frequently Asked Questions & Help

Q. I have received my quote and design and I am happy with the price and I want to order. How do I do this?

A. On your quote and on most of the emails we have sent you are instructions found under the heading "How to Order". Read the instructions and follow the link to the order page.

Q. How do I pay?

A. Once we have processed your order we will send you the final art proof, approval instructions, and the invoice which has the payment details. You can see all the payment options here.

Q. I have paid my money so why do I have to send the approval form?

A. Even though payment certainly indicates you are happy with the proof of your design for legal reasons we need the approval officially.

Q. I have had bad experience with delivery times with stuff I have ordered online. Will I have this issue with you guys?

A. No. Water Bottles Online is very serious about deadlines so when we state a delivery date it is an "on or before" date and it is most likely that your bottles will be delivered before the quoted date.

Q. Why don't you have a price list on your web site?

A. Good Question! The water bottles that are supplied by Water Bottles Online to our many and varied clients are all custom printed and are all so different that it makes it impossible to maintain a standard price list as such. We have found that by individually quoting on each job that we are able to provide the best value for money personalised water bottle at the absolute best possible price around.

Q. What is the minimum quantity I can order?

A. Water Bottles Online minimum quantity is strictly 100 for one colour print bottles and 250 for multi colour prints. This your order must be 100 or 250 of the same product with the same artwork.

Q. How do I place an order?

A. It is recommended that you obtain a quote first. Once you have this you can place an order on our online order form. All of the things you need to know will be found on the form.

Water Bottles Online Information & Stuff

How do I go about organising this?

Easy - Just fill out the quote request form, supply all the required details, attach your art work if you have some or give us a detailed description of your requirements and we will get back to you with a quote and an obligation free visual presentation.

Waterbottles Online 100% quality and service guarentee

Our Guarantee To You

We want you to know before you buy your water bottles about our famous 100% Price and Quality Guarantee.

Simply put it means that if in the unlikely event your water bottles have been manufactured incorrectly we will completely replace your order and that in purchasing form us your water bottles will be the best value for money on like product available.